Airtel Payment Bank Customer Care Number for Instant Support
If you are an Airtel Customer then you should know about Airtel Payment Bank. Airtel Payment Bank is a leading digital payment bank in India, providing banking and financial services to millions. From opening accounts to transferring funds, Airtel Payment Bank offers a range of digital solutions to meet user needs. However, sometimes users face issues or need assistance with services. In such cases, contacting Airtel Payment Bank’s customer care becomes essential.
This post will guide you through the 24×7 Airtel Payment Bank Customer Care Numbers and explain the different ways to connect with Airtel Payment Bank’s support team. This guide will also cover frequently asked questions to give you all the information you need. As an Airtel Payment Bank account holder, anytime you face any problem with a transaction, you should connect to Airtel Payment Bank Customer Care for further support.
The Importance of Customer Care in Banking
Effective customer care ensures that users can address their concerns promptly, obtain information, and receive assistance whenever they need it. Airtel Payment Bank understands this need and has established a robust customer care system to cater to its customers effectively.
The Official Airtel Payment Bank Customer Care Number
| Service Type | Contact Information |
|---|---|
| For Airtel Users | 400 |
| For Non-Airtel Users | 1800-23400 |
| WhatsApp Banking | 8800688006 |
| wecare@airtelbank.com | |
| Grievance Redressal | grievance.officer@airtelbank.com |
| Nodal Officer | pno@airtelbank.com |
| Banking Ombudsmen | bohyderabad@rbi.org.in / Call 040-23210013 / 23243970 |
| To Report Fraud | fraud.reporting@airtelbank.com |
How to Contact Airtel Payment Bank Customer Care: Main Helpline Number
Airtel Payment Bank offers customer care support through various channels. The primary customer care number is available 24×7 and can be accessed easily for most issues related to transactions, account information, and other services.
Airtel Payment Bank Customer Care Number (24×7)
- 400 (if you are calling from an Airtel number)
- 1800-23400 (if you are calling from any other network)
Both numbers are available 24×7, meaning you can call any time for support.
Types of Issues Handled by Airtel Payment Bank Customer Care
- Account-Related Queries – Opening accounts, updating details, checking balance.
- Transaction Assistance – Fund transfer issues, failed transactions, refunds.
- Password or PIN Reset – Help with resetting forgotten login or transaction PINs.
- Mobile Banking Support – Login issues, app updates, technical glitches.
- Complaints and Feedback – General complaints, service improvement suggestions.
Additional Ways to Contact Airtel Payment Bank Support
- Email Support – Write to wecare@airtelbank.com.
- WhatsApp Banking – Message 8800688006 for quick services.
- Chat Support – Use the Airtel Thanks App for in-app chat.
- Social Media Support – Contact via official Airtel Bank handles on Twitter and Facebook.
- Visiting Airtel Stores – For complex issues, visit the nearest Airtel store.
Airtel Payment Bank Customer Care Services and Assistance
- Balance Enquiry – Dial 400 (Airtel) or 1800-23400 (non-Airtel).
- Mini Statement – Request recent transaction details.
- Block Lost ATM Card – Call customer care immediately to block stolen/lost cards.
Tips for Quick and Effective Customer Service
- Use the right channel (phone for urgent issues, app for general queries).
- Keep details like account number, registered mobile, and transaction details ready.
- Be clear and concise when describing your issue.
Common Queries Related to Airtel Payment Bank Customer Care
- Is Airtel Payment Bank Customer Care 24×7?
Yes, available round the clock. - Are there charges for calling?
Free from Airtel (400). Standard charges may apply on 1800-23400. - How long does it take to resolve issues?
Balance checks are instant. Other issues may take 24-48 hours.
Airtel Payment Bank Registered Office Address
- Corporate Office Address: Airtel Payments Bank, 1st Floor, Tower B, Plot No-16, Udyog Vihar Industrial Area Phase 4, Gurugram – 122001
- Registered Office Address: Airtel Payments Bank Limited, Bharti Crescent, 1, Nelson Mandela Road, Vasant Kunj, Phase-II, New Delhi – 110070
- CIN: U65100DL2010PLC201058
Airtel Payment Bank Dos and Don’ts
✅ Dos
- Use strong PIN and passwords.
- Keep login credentials confidential.
- Verify website security.
- Monitor your account regularly.
- Enable two-factor authentication.
❌ Don’ts
- Never share OTP or banking details.
- Avoid accessing account on public Wi-Fi.
- Do not click suspicious links.
- Never leave devices unattended.
FAQs
Q1. What is the Airtel Payment Bank customer care number?
400 (from Airtel) or 1800-23400 (from any other network).
Q2. Is there WhatsApp Banking support?
Yes, the WhatsApp Banking Number is 8800688006.
Q3. Can I email customer care?
Yes, write to wecare@airtelbank.com.
Q4. Can I share my OTP with customer care?
No. Airtel Payment Bank will never ask for OTP or banking details.
Q5. How to block a lost ATM card?
Call the helpline immediately and request card blocking.
