How to Open Airtel Payments Bank Savings Account?

What is Airtel Payments Bank Savings Account?

Airtel Payments Bank is one of the trusted payment banks in India. Airtel Payments Bank Savings Account is a one-stop solution to several traditional banking problems. You can make cash deposits or perform withdrawals at any of your nearest Airtel Retail Points that are authorized as Airtel Payments Bank Banking Points.

How to Open an Airtel Payments Bank Savings Account?

Opening an Airtel Payments Bank savings account in 2025 is easier and more digital than ever. Here’s the step-by-step method and what’s new this year:

Eligibility & Documents Needed

• You must be at least 18 years old
• You need an active mobile number (linked with Aadhaar)
• Aadhaar and PAN are required
• You’ll need some identity proof and possibly address proof
• Nominee name and date of birth are required

Opening Process (Fully Digital / Paperless)

You can open an account via Airtel Thanks app or via a nearby Airtel Payments Bank Banking Point (retail outlet).

Via Airtel Thanks App (online method):

1. Open the Airtel Thanks app on your phone.
2. Go to the “Bank with us” or “Open Savings Account” section.
3. Enter your mobile number (must match Aadhaar) and verify with OTP.
4. Provide your Aadhaar and PAN, upload KYC documents, and complete identity verification (selfie or face match if required).
5. Set your mPIN/MPIN for secure access.
6. Deposit a small amount (if required) or finalize account opening.
7. Once verification is complete, the account is activated.

Via Banking Point / Retail Outlet:

1. Visit your nearest Airtel Payments Bank Banking Point or authorized retailer.
2. Fill out the application with your details and submit Aadhaar, PAN, and other required documents.
3. The staff will complete KYC and verification on the spot (if your biometrics/Aadhaar KYC allow).
4. You’ll be assigned an mPIN/MPIN and your account will be live within minutes.

Because of digital onboarding, the process is very fast and mostly paperless. (Airtel calls this “100% digital onboarding”)

---

New & Updated Features in 2025

Here are the latest and revised features, charges, and services that differ from older descriptions:

Interest Rate and Account Type

• The Savings Account now offers up to 6.5% interest in many cases.
• Zero-balance is supported (no minimum balance required in many cases).
• Airtel has introduced a “Safe Second Account” option — a separate savings account intended for daily digital spending, to shield your primary account from risk.
  • The Safe Second Account offers instant account opening, zero balance requirement, interest up to 6.5%, and enhanced security (fraud alarms, pause/sleep mode, alerts).

Charges & Maintenance

• From 1st July 2025, Airtel Payments Bank revised its Account Maintenance Charge to ₹50 + 18% GST per quarter (i.e., quarterly fee) for accounts that fall under certain conditions.
• This means ₹50 + GST will be charged every quarter for accounts where maintenance fees are applicable.

Services & Benefits

• You can deposit or withdraw cash at Airtel Banking Points all over India — over 500,000 retail points in the network.
• Instant transfers (UPI, IMPS) and instant bill payments are built in.
• You can apply for FASTag or recharge it directly through your Airtel Payments Bank account.
• There might be personal accident insurance offers (though older descriptions mentioned ₹1 lakh, and for “Varosa” ₹5 lakh). Be sure to check the current policy for your account.
• Airtel advertises “100% digital process” and “open in minutes” for new account setup.
• In branding, Airtel emphasizes the security angle: “This account doesn’t want your money, it wants your safety.”

---

Airtel Payments Bank Savings Account Fund Management and Limits

Category	Limit / Description
Maximum Day-End Balance	₹2,00,000 can be kept in your Airtel Payments Bank Savings Account at the end of the day.
Maximum Savings Account Balance	You can maintain up to ₹1,97,000 in your account depending on your account type.
Maximum Cash Withdrawal (per transaction)	You can withdraw up to ₹25,000 in a single transaction from any Airtel Banking Point.
Maximum Cash Withdrawal (per month)	You can withdraw up to ₹5,00,000 in a month from your Airtel Payments Bank account.
Minimum Deposit / Withdrawal / Fund Transfer	The minimum amount for any cash deposit, withdrawal, or transfer is ₹10.
Maximum Deposit per Day (at Banking Point)	If you have a PAN card, you can deposit up to ₹1,00,000 per day. Without PAN, the limit is ₹49,990 per day.
Monthly Transfer Limit	If your account is linked with PAN, you can transfer up to ₹6,00,000 per month. Without PAN, the limit is ₹2,00,000 per month.
Transaction Limit via Card or Net Banking	If you have loaded more than ₹50,000 in the last 60 days, you can transfer up to ₹2,000 per transaction using a debit card or net banking.
Maximum Transactions per Year	You can perform up to 40,000 transactions in a year from your Airtel Payments Bank Savings Account.

Advantages and Disadvantages of Airtel Payments Bank

Advantages	Disadvantages
Digital and Paperless Process: You can open and manage your account completely online using the Airtel Thanks App.	Limited Deposit Limit: You can keep a maximum of ₹2,00,000 in your Airtel Payments Bank account as per RBI rules for Payment Banks.
Quick Account Opening: Account opens within a few minutes with Aadhaar and PAN verification.	No Credit or Loan Facility: Airtel Payments Bank cannot issue loans, credit cards, or overdraft facilities like regular banks.
Up to 6.5% Interest Rate: Earn attractive interest on your savings account balance.	Quarterly Maintenance Charges: From 2025, ₹50 + GST is charged per quarter as account maintenance fee for certain accounts.
Safe Pay Security Feature: Extra layer of security for online transactions to prevent fraud and unauthorized payments.	Limited Branch Access: No physical branches like commercial banks; most services are online or through retail points.
Wide Network of Banking Points: Over 5 lakh Airtel Banking Points across India for cash deposit and withdrawal.	Limited Financial Products: Airtel Payments Bank offers basic services only, such as savings accounts, bill payments, and recharges.
Zero Balance Account: Many accounts can be opened with no minimum balance requirement.	Limited Customer Support Response: Some users report delays in response for queries or complaints.
Instant UPI & IMPS Transfers: Send and receive money instantly using UPI or IMPS.	Cash Deposit Limits: Cash deposit and withdrawal limits apply based on RBI guidelines.
Personal Accident Insurance Cover: Free insurance cover of up to ₹1 lakh (for Savings) and ₹5 lakh (for Varosa) based on account type.	No Joint Account Feature: Airtel Payments Bank currently doesn’t support joint or minor accounts.
FASTag, Bill Payment & Recharge: Recharge, bill payments, and FASTag services available in one app.	Interest Rate Can Change Anytime: Interest rates are subject to change depending on RBI policies and Airtel’s terms.
Universal IFSC Code & Online Debit Card: Easy for online banking and transactions across India.	Not Suitable for Heavy Banking Needs: It’s best for digital transactions and small savings, not for business or high-value banking.

How to check Airtel Payment Bank balance?

• You will check your Balance from the Airtel Thanks app
• You can check your Balance using IVRS
• Airtel Customers dial 400 and other operators dial 1800-23400
• Select 1 For Airtel Payment Bank-related service
• Then Select 1 To select your Language
• Enter your 4 Digit MPIN to Know the Airtel Payment Bank balance

How to check Fastag balance Airtel Payment Bank?

• Open the Airtel Thanks App
• Go to Fastag Recharge
• Select the Bank Name
• Enter 9 Digit Fastag Account Number
• Click to Process
• Now you will Show the Fastag balance

How to Send Money to Airtel Payment Bank?

You can Send Money using QR Scanner, Mobile Number, UPI ID, and Bank Account

• Using QR Scanner, scan the receiver QR, Comfurm to Receiver, and pay using Airtel MPIN
• Using your Mobile Number, enter the receiver’s Mobile Number, Confirm with the Receiver, and pay using Airtel MPIN
• Using UPI ID, enter the receiver UPI ID, Comfurm to Receiver, and pay using Airtel MPIN
• Using Bank Account, Select the receiver Bank Name, enter the Account number, IFSC Code, and Receiver Name and pay using Airtel MPIN

How to delete Airtel payment bank account?

You can close your airtel payment bank account following the procedure

1. Write a Mail to “wecare@airtelbank.com” with a mention on the Subject for Closing the Account (Your Account Number).
2. Describe why you want to close your airtel payment bank account.
3. With the Mail, you have to attach your Hand Written Account Closing Application, Address Proof, ID Proof, and Aadhaar number with Self Attested.
4. You will get a call from airtel payment bank customer support for Account Closing Confirmation.
5. You can call the customer care number 400(Airtel Customer) or 1800-23400(Non-Airtel Customer) for more information.

How to change MPIN in Airtel Payment Bank?

• You can check your Balance using IVRS or from thank App
• Airtel Customers dial 400 and other operators dial 1800-23400
• Select 1 For Airtel Payment Bank-related service
• Then Select 1 To select your Language
• Enter your 4 Digit MPIN to Know the Airtel Payment Bank balance

FAQs