Airtel Customer Care Number for Queries and Complaints
Are you an Airtel customer in need of assistance? Whether you’re facing issues with your prepaid or postpaid service, Airtel has dedicated customer care numbers to cater to your needs. In this comprehensive guide, we’ll provide you with the Airtel customer care numbers, segmented by service type and region. Additionally, we’ll explore the various channels through which you can contact Airtel’s customer support for different services. So, let’s dive in and discover the most convenient way to get in touch using Airtel Customer Care Number.
Service wise Airtel Customer Care Number
Airtel Prepaid and Postpaid Service
When it comes to queries related to your Airtel scheme, bill plan, VAS information, and more, you can easily reach out to Airtel’s customer care team. For general information, dial 121 (chargeable at 50 paisa/3 minutes for agent assistance). If you have any complaints or service requests, such as provisioning, billing issues, or tariff plan allocation, dial 198 (toll-free). This number is specifically designed to handle complaints and service requests.
To activate or deactivate any Value Added Service (VAS), you can conveniently send an SMS. For activating a VAS, simply send “START” to 121. Likewise, for deactivating a VAS, send “STOP” to 121. If you’re calling from a number other than your Airtel number, please use the following numbers:
| Service | Phone Number |
|---|---|
| General Information | 121 (chargeable) |
| Complaints and Service Requests | 198 (toll-free) |
| VAS Activation (SMS) | Send “START” to 121 |
| VAS Deactivation (SMS) | Send “STOP” to 121 |
| Airtel Postpaid (Calling from another number) | 9810012345 |
| Airtel Prepaid (Calling from another number) | 9810198101 |
Airtel Payments Bank
Airtel subscribers with queries regarding Airtel Payments Bank can call 400 for assistance. For non-subscribers, the helpline number is 8800688006. These dedicated numbers will help you with any inquiries related to Airtel’s payment services.
| User Type | Phone Number / Email |
|---|---|
| Airtel Subscribers (Airtel Payments Bank) | 400 |
| Non-Subscribers (Airtel Payments Bank) | 8800688006 |
| Redressal of Issues | wecare@airtelbank.com |
Airtel Broadband
If you are an Airtel broadband customer and need assistance, you can reach the customer care team by dialing 121 from your landline. They are available to help you with any broadband-related queries or concerns.
Localized 24/7 Customer Support
Airtel understands the importance of localized customer support, and they provide dedicated helpline numbers for different service areas. Below, you’ll find the customer care numbers for various regions:
| State | Phone Number |
|---|---|
| Madhya Pradesh | (0755) 4444121 |
| Chhattisgarh | (0755) 4444121 |
| UP East | (0522) 4444121 |
| UP West & Uttarakhand | (0121) 4444121 |
| Karnataka | (080) 44444121 |
| Andhra Pradesh | (040) 44444121 |
| Telangana | (040) 44444121 |
| Mumbai | (022) 44444121 |
| Maharashtra | (020) 44444121 |
| Himachal Pradesh | (0177) 4444121 |
| Assam | (0361) 4444121 |
| Jammu & Kashmir | (0191) 4444121 |
| Bihar & Jharkhand | (0612) 4444121 |
| West Bengal | (0354) 4444121 |
| Kolkata | (033) 44444121 |
| Delhi | (011) 44444121 |
| Tamil Nadu | (044) 44444121 |
| Kerala | (0484) 4444121 |
| North East | (033) 44444121 |
| Haryana | (0124) 4444121 |
| Gujarat | (079) 44444121 |
| Rajasthan | (0141) 4444121 |
| Odisha | (0674) 4444121 |
| Punjab | (0172) 4444121 |
Airtel DTH
For Airtel DTH customers, knowing your account details is essential. To retrieve your account details, simply give a missed call to 81300-81300. You can also reach out to Airtel DTH’s customer support via email at digitaltv@airtel.com. If you prefer a direct conversation, call the 24×7 toll-free number 1800-103-6065.
| Service | Phone Number |
|---|---|
| Airtel DTH Account Details (Missed Call) | 81300-81300 |
| Airtel DTH Customer Support (Email) | digitaltv@airtel.com |
| Airtel DTH Customer Support (Toll-Free) | 1800-103-6065 |
Similar to other services, Airtel DTH offers localized customer support for different regions. Here are the customer care numbers based on state:
| State | Phone Number |
|---|---|
| Madhya Pradesh | 0755 4448080 |
| Chhattisgarh | 0755 4448080 |
| Uttar Pradesh | 0522 4448080 |
| Karnataka | 080 44448080 |
| Andhra Pradesh | 040 44448080 |
| Telangana | 040 44448080 |
| Mumbai | 022 44448080 |
| Maharashtra | 020 44448080 |
| Himachal Pradesh | 08628048080 |
| Assam | 08133848080 |
| Jammu & Kashmir | 09596748080 |
| Bihar & Jharkhand | 09955148080 |
| West Bengal | 033 44448080 |
| Delhi | 011 44448080 |
| Tamil Nadu | 044 44448080 |
| Kerala | 0484 4448080 |
| North East | 08132948080 |
| Haryana | 0124 4448080 |
| Gujarat | 079 44448080 |
| Rajasthan | 0141 4448080 |
| Odisha | 07077448080 |
| Punjab | 0172 4448080 |
Grievance Officer
If you have any grievances or complaints that you wish to escalate, Airtel has a dedicated Grievance Officer. Here are the contact details:
Name: Nitin Grover
Email: Content.Grievance@airtel.com
Address: Airtel Center, Plot No. 16, Udyog Vihar Phase IV, Gurgaon122015
When reaching out to the Grievance Officer, ensure that you include the following information to facilitate a prompt response:
- Title of the Content and Episode Number (if applicable)
- Description and nature of the complaint
- Date and time (if applicable)
- Your name and contact details
Conclusion
In this article, we have provided you with a comprehensive guide to Airtel Customer Care Numbers for various services. By using the dedicated helpline numbers mentioned here, you can easily get in touch with Airtel’s customer support team and address your queries, complaints, or service requests. Remember to include all relevant details when reaching out to Airtel’s Grievance Officer for a swift resolution. Stay connected with Airtel, and enjoy seamless customer service whenever you need it!
FAQs
How can I contact Airtel customer care Number?
Dial 121 for general information (chargeable) or 198 for complaints and service requests (toll-free).
How do I activate or deactivate a Value Added Service (VAS)?
To activate, send “START” to 121. To deactivate, send “STOP” to 121.
What is the customer care number for Airtel Payments Bank?
For Airtel subscribers, call 400. For non-subscribers, call 8800688006.
How can I reach Airtel DTH customer support?
Email them at digitaltv@airtel.com or call 1800-103-6065 (toll-free, 24×7).
