How to File a Wrong UPI Transaction Complaint Online 2024

Want to File a Wrong UPI Transaction Complaint Online?

Transactions using the UPI (Unified Payments Interface) have become a crucial aspect of our lives in the current digital era. They provide a simple and quick method to send money, pay bills, and make purchases. But occasionally you could experience a botched UPI transaction. Knowing how to register a complaint and get your issue immediately remedied is crucial, whether it involves an unlawful transaction or an improper receiver. This post will walk you through the procedure for a Wrong UPI Transaction Complaint Online. You Can file a complaint for both unauthorized and accidental transactions using the same process.

Wrong UPI Transaction Complaint Number

Contacting the relevant authorities is one of the first steps in resolving a wrong UPI transaction. In India, you can file a complaint with the National Payments Corporation of India (NPCI), the governing body of UPI transactions. You can reach them at their helpline number: 1800 120 1740.

Wrong UPI Transaction Complaint Letter

You can send a complaint letter to the NPCI if you prefer written communication. Here’s the address where you can mail your complaint:

National Payments Corporation of India 6th Floor, Tower-1 B-Wing, Bandra Kurla Complex Bandra (East) Mumbai – 400051

Wrong UPI Transaction Complaint NPCI

To file a complaint online through the NPCI website, follow these steps:

1. Go to the NPCI website.
2. Click on the “UPI” tab.
3. Select the “Dispute Redressal Mechanism” option.
4. Fill in the required details, such as the transaction ID, amount, date and time, and your contact information.
5. Upload a scanned copy of the proof of transaction, such as your bank statement.
6. Submit the complaint.

Wrong UPI Transaction Complaint Gpay

Google Pay (GPay) is a popular UPI platform, and it provides a straightforward process for filing complaints:

1. Open the GPay app.
2. Tap on the Profile icon in the top right corner.
3. Tap on Help & Feedback.
4. Scroll down and tap on Report an issue.
5. Select the Wrong UPI transaction option.
6. Fill in the required details, such as the transaction ID, amount, date and time, and your contact information.
7. Upload a scanned copy of the proof of transaction, such as your bank statement.
8. Submit the complaint.

You can also file a complaint by phone by calling the GPay customer care number 1800 419 0157.

Wrong UPI Transaction Complaint Paytm

Paytm is another popular UPI service provider. Here’s how to file a complaint with Paytm:

1. Open the Paytm app.
2. Click on the Profile icon in the top right corner.
3. Click on Help & Support.
4. Scroll down and click on Report an issue.
5. Select the Wrong UPI transaction option.
6. Fill in the required details, such as the transaction ID, amount, date and time, and your contact information.
7. Upload a scanned copy of the proof of transaction, such as your bank statement.
8. Submit the complaint.

You can also file a complaint by phone by calling the Paytm customer care number 0120-4456-456.

Wrong UPI Transaction Complaint Phonepe

PhonePe, another prominent UPI platform, provides a user-friendly process for filing complaints:

1. Open the PhonePe app.
2. Tap on the Profile icon in the top right corner.
3. Tap on Help.
4. Scroll down and tap on Report an issue.
5. Select the Wrong UPI transaction option.
6. Fill in the required details, such as the transaction ID, amount, date and time, and your contact information.
7. Upload a scanned copy of the proof of transaction, such as your bank statement.
8. Submit the complaint.

You can also file a complaint by phone by calling the PhonePe customer care number 080-68727374 / 022-68727374.

Wrong UPI Transaction Complaint SBI

If you’re an SBI (State Bank of India) customer, you have several options for filing a complaint:

Online:

1. Go to the SBI website.
2. Click on the “Customer Care” tab.
3. Select the “Complaint Registration” option.
4. Fill in the required details, such as your name, address, bank details, and the details of the wrong UPI transaction.
5. Upload a scanned copy of the proof of transaction, such as your bank statement.
6. Submit the complaint.

By phone:

You can also file a complaint by phone by calling the SBI customer care number 1800 11 1109.

By email:

You can file a complaint by sending an email to customercare@sbi.co.in.

By visiting your home branch:

Visit your home branch of SBI and bring the following documents:

• Proof of transaction, such as your bank statement or the UPI receipt.
• Contact information of the recipient.

If the above process for File a Wrong UPI Transaction Complaint Online not working for you or the Bank to Digital Wallet Is not responding to your complaint then you should go to RBI. This is the Final and Last Option for you. And Be Sure if you have valid proof you definitely get the resolution from RBI. Let’s check how to raise a complaint on RBI.

Wrong UPI Transaction Complaint RBI

The Reserve Bank of India (RBI) also handles complaints related to UPI transactions. To file a complaint with the RBI’s Banking Ombudsman, follow these steps:

1. Go to the RBI website.
2. Click on the “Banking Ombudsman” tab.
3. Select the “Complaint Registration” option.
4. Fill in the required details, such as your name, address, bank details, and the details of the wrong UPI transaction.
5. Upload a scanned copy of the proof of transaction, such as your bank statement.
6. Submit the complaint.

Wrong UPI Transaction Complaint Time Limit

The time limit for filing a complaint for a wrong UPI transaction is 7 days from the date of the transaction. This time frame is set by the National Payments Corporation of India (NPCI), the governing body of UPI.

If you file a complaint after the 7-day time limit, your complaint may still be investigated if there are extenuating circumstances, such as a medical emergency preventing timely filing.

It’s crucial to file a complaint promptly to give the authorities ample time to investigate and resolve your case. Waiting too long may make it more challenging to recover your money.

Final TAlk on File a Wrong UPI Transaction Complaint Online

Filing a complaint online with the relevant authorities, such as the NPCI, RBI, or specific UPI service providers like GPay, Paytm, or PhonePe, is the first step toward resolution. Remember that time is of the essence, with a 7-day window to report the issue. Providing accurate transaction details and supporting documents is essential to ensure a successful complaint process. Finally, you need to keep patience minimum expected date.

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