How to Delete Swiggy Order History: A Step-by-Step Guide

Online Tech Samadhan

How to Delete Swiggy Order History Made Simple

If you’ve ever used Swiggy, the nifty food delivery app, you’ll know how it makes ordering your favorite meals super simple. But what if you want to clear your order history? Perhaps your food preferences have changed, or you’re just someone who likes their privacy. In this quick guide, we’ll guide you with easy-peasy steps on How to Delete Swiggy Order History. So, let’s jump right in!

Why You Can’t Delete Your Swiggy Order History

Before we get into how to delete your order history on Swiggy, it’s important to know that Swiggy doesn’t have any easy option to do this. They keep your order history to help with any questions or complaints you might have in the future. It’s like a record of your food adventures. But if you really need to remove it for a good reason, you can try talking to Swiggy’s customer support. They might help you out, but they’ll decide on a case-by-case basis. So, if you have a good reason, give it a shot!

How to Delete Swiggy Order History via Swiggy Customer Support

If you have a valid reason to request the deletion of your order history, follow these steps to contact Swiggy’s customer support:

Step 1: Open the Swiggy App

Begin by opening the Swiggy app on your device. Ensure that you are logged into your account.

Step 2: Access Your Profile

In the top right corner of the app, tap on the profile icon. This will lead you to your profile settings.

Step 3: Navigate to Help & Support

Within your profile, you will find the “Help & Support” option. Tap on it to access the customer support menu.

Step 4: Contact Swiggy Support

From the support menu, select “Contact Us.” This is where you’ll initiate your request to delete your order history.

Step 5: Choose the “Other” Category

Swiggy offers several categories to address various issues. To request the deletion of your order history, select the “Other” category.

Step 6: Describe Your Issue

In the “Subject” field, provide a brief description of your issue. It could be something like “Request to Delete Order History.”

Step 7: Detailed Explanation

Use the “Message” field to provide a more detailed explanation of your request. Explain the reason for wanting to delete your order history.

Step 8: Submit Your Request

Once you’ve filled out all the necessary details, tap “Submit.” Your request will be forwarded to Swiggy’s customer support team.

A Swiggy customer support representative will review your request and get back to you as soon as possible. Remember that Swiggy is not obligated to delete your order history, and the decision to do so remains at their discretion.

How to Delete Swiggy Order History via Email

Alternatively, you can use email to contact Swiggy and request the deletion of your order history. Here’s how:

Step 1: Compose an Email

Open your email client and click on “Compose” to start a new email.

Step 2: Fill in the Recipient and Subject

In the “To” field, enter Swiggy’s official email address: support@swiggy.in. In the “Subject” field, type “Request to Delete My Swiggy Order History.”

Step 3: Compose Your Message

In the email body, address Swiggy’s customer support team as follows:

Dear Swiggy Team,

    I have a Swiggy account named [your Swiggy account name] connected to the mobile number [your mobile number]. For [Specify the Reason], I want to erase my order history on my application.

Therefore, I request you to delete my Swiggy order history. If you need any other information, please contact me at the given number.

Mobile Number – [your mobile number]
Mail Id – [your mail Id]

                                                                                                Thanks & Best Regards
                                                                                                        [Your Name]

Step 4: Send Your Email

Once you’ve filled out all the details and your message is ready, hit the “Send” button to forward your request.

Conclusion on How to Delete Swiggy Order History

In simple terms, if you want to delete your order history on Swiggy, you have two options. You can either talk to Swiggy’s customer support through the app or send them an email. Just make sure you explain why you want to remove your history. But keep in mind, it’s up to Swiggy to decide if they’ll do it or not. They’ll look at each case individually. So, be patient and clear about why you want it done.

FAQs on How to Delete Swiggy Order History

Is it possible to delete my Swiggy order history?

Swiggy does not provide a built-in feature to delete your order history, but you can request it through customer support.

Why can’t I delete my Swiggy order history?

Swiggy retains order history for future reference and to improve your experience.

How long does it take for Swiggy customer support to respond to my request?

The response time may vary, but they typically get back to you as soon as possible.

Can I delete individual orders from my history?

As of now, Swiggy does not allow you to delete individual orders from your history.

Is it essential to provide a reason when requesting order history deletion?

While it’s not mandatory, providing a valid reason for your request may increase the chances of your request being approved.

Share This Article